Shipping policy

Welcome to CJOR Cosmetics! We appreciate your business and aim to provide you with a seamless shopping experience. Please review our Shipping Policy to understand our procedures and expectations regarding the delivery of your orders.

1. Order Processing:

  • Orders are typically processed and shipped within 7 to 10 business days, excluding weekends and holidays.
  • Processing time may vary based on product availability and order volume.

2. Shipping Methods:

  • We offer a variety of shipping methods, including standard and expedited shipping.
  • Shipping options and rates are available at checkout.

3. Shipping Times:

  • Estimated delivery times are provided at checkout based on your location and chosen shipping method.
  • These are estimated times and not guaranteed delivery dates.

4. Order Tracking:

  • You will receive a shipping confirmation email with tracking information once your order is shipped.
  • You can track your order through the provided tracking link.

5. Shipping Charges:

  • Shipping charges are calculated based on your order total, location, and chosen shipping method.

6. International Shipping:

  • We offer international shipping to select countries. Shipping rates and delivery times may vary for international orders.

7. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to prevent delivery issues.

8. Shipping Delays:

  • We are not responsible for shipping delays caused by external factors, such as weather, customs, or carrier issues.
  • If you experience a delay, please contact the carrier for assistance.

9. Missing or Lost Shipments:

  • If your shipment is lost or missing, please contact us at essenceofcjor@gmail.com, and we will assist in tracking or resending your order if necessary.

10. Order Changes:

  • We are unable to make changes to your order after it has been shipped.

11. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or delivery issues, we will contact you to arrange reshipment. Additional shipping charges may apply.

Contact Us: If you have any questions or need assistance with your order's shipment, please contact us at essenceofcjor@gmail.com.

Thank you for choosing CJOR Cosmetics, and we look forward to providing you with high-quality products and reliable shipping services.